Endelea Curriculum

Program Summary & Learning Objectives

Module 1 - Getting the basics

Module 2 - Self development

Module 3 - Personal values

Module 4 - Rightful communication

Module 5 - Personal bounderies

Module 6 - Employment readiness

Module 7 - Applying for a job

Module 8 - Managing conflict situations

Module 9 - Financial awareness

Module 10 - Digital literacy

Module 11 - Safety in the workspace

Module 1 - Interacting with guests

Module 2 - Professional discussions

Module 3 - Giving directions and tourist info

Module 4 - Telecommunications

Module 1 - Employers in hospitality

Module 2 - Hotel organisations

Module 3 - Service operations

Module 4 - Housekeeping

Module 5 - In the kitchen

Module 6 - Health & safety

Module 7 - Culinary safety

Module 8 - First aid

Module 9 - Guest requirements

Module 1 - Introduction to guiding

Module 2 - Storytelling

Module 3 - Group management & customer care

Module 4 - Practical guiding experience